The Economic Information Daily published an article on July 11 titled "Quality Door to Luxury Brand Cartier". The manuscript immediately attracted wide attention and more media coverage reported.
A few days ago, a staff member who worked at Richemont broke the news that the famous watch brands of Richemont, Cartier, Montblanc, Celeste, and Vanuatu used the phenomenon of using secondary calipers to varying degrees in the maintenance process. The original calendar company employees revealed that the Chinese market now Cartier watches and Montblanc watches in the maintenance of the movement, the more is the replacement of second-hand movement, while about half of the Universal watches are also used in the maintenance of replacement second-hand movement.
"Some service technicians at Richemont customer service center work every day to remove the movement of the watch for repair and put the second hand movement back from Hong Kong to repair. Most of these second-hand movements do not meet the Swiss factory standards and have Scratches, parts aging, the existence of low swing, duration is not enough and other issues. "The original calendar peak employees said," the old movement will be sent to Hong Kong for repair, repaired and then sent back to Beijing and Shanghai, do not change Watch, so cycle. "
"According to the truth, it should be a table with a movement, once a problem, the original movement should be disassembled for repair or maintenance, but a direct replacement of second-hand movement can greatly reduce working hours and save labor costs, but also Inevitably, it will cause a problem. "Not only that, but some of the new tables in stores for sale are also sent to repair centers due to their regular maintenance needs. This so-called 'maintenance' "
In addition, the source also revealed that this should be free to customers for the replacement of the waterproof ring will not be replaced due to out of stock, the other sticky UV glue has expired.
In response, the "Economic Information Daily" wrote a letter to Lifeng Commercial Co., Ltd., the other said the above content is purely fabricated, saying that according to the above said not only will not save costs, but will increase related expenses, but also Great harm to the brand, the company "no need" to do these things.
Richemont said its brands are dedicated to providing maintenance services of the same quality as Made in Switzerland. Each brand follows the same standard of repair procedures around the world to ensure quality and consistency of repair time.
Richemont said the customer service center in dealing with all its brand watches maintenance, the watch by qualified technicians on the failure of a series of rigorous testing. According to identify the cause of the malfunction, and follow different brands of different specifications watch the original maintenance of technical specifications, and ultimately determine the maintenance methods, which may include the replacement of repair watch original brand Swiss original movement.
Richemont company said the maintenance process of movement detection and quality control standards and the original brand new watch exactly the same time, in order to achieve the highest quality. All parts, including the movement, which are replaced during maintenance, are exclusively supplied by the Swiss manufacturer.
Prior to this, for the frequent occurrence of quality problems in Cartier brand, this newspaper on July 11 has been published "luxury brand Cartier trapped in the" quality door "" a draft, the report combed in recent years because of quality problems generated by consumers and consumers in Cartier The dispute.
However, as soon as the above report was published, it immediately aroused strong market concerns but it did not receive any response from Cartier.
Until July 18, in response to the report, in June 2014, Zhejiang Bureau of Industry and Commerce released a follow-up sampling result of gold jewelry. Among them, 5 batches of samples of "Cartier" brand jewelry were unqualified, 5 batches failed, and none Pass rate of 100%, Cartier China sent to the "Economic Information Daily" reporter responded that "a certain specification of Cartier works are internationally recognized by the United States Gemological Institute (G IA) issued a certificate, and according to Chinese laws and regulations Apply for and obtain the corresponding domestic quality certificate.Unfortunately, due to mistakes in work, in accordance with the requirements of some provinces in a timely manner in accordance with the requirements of some jewelry applications for jewelry appraisal certificate.Cardia is actively cooperate with the relevant departments, internal verification.
Cartier China stated that it "deeply apologizes for the distress caused to consumers. At the same time, Cartier solemnly pledges that all related works have no quality problems and Cartier will, as always, provide customers with globally consistent, high quality works and services."
Reporter learned in the interview, at present, China's supervision of luxury goods is almost blank, the country for the quality standards of luxury goods and after-sales system and no clear norms. Some experts urged the relevant departments should increase the sampling of luxury goods, increase penalties, the only way it will cause the attention of relevant companies, thereby enhancing product quality and service standards. (The original title: the original calendar staff broke the news that the watch repair hidden second-hand movement)
Beautiful Bright Nonwoven Bag,Carry Nonwoven Bag,Tote Non Woven Bag,Non Woven Tote Bag
Hangzhou Initi Imp&Exp Co., Ltd. , http://www.shshoppingbag.com
没有评论:
发表评论