July 28 message at the idea of business e-commerce services in 2017, Shen Lan Technology CEO Chen Haibo made a public speech, he said that the Internet era has ended, the arrival of the artificial intelligence era, we need to use artificial intelligence technology to change the retail, The market is a good artificial intelligence business.
Chen Haibo believes that the future of retail should have the following characteristics: First, the future is the era of artificial intelligence, retail intelligence, unmanned is just the trend, artificial intelligence will assume the task; second is not a service robot instead of salesperson, the store is the store type Robot; Third, the product must be able to be long-range non-contact identification, machine vision is the right direction; Fourth, you can prove that you are your only, the safest and most convenient payment tool is the people themselves; Fifth, smart retail first To make C-client shopping more minimalist steps, while allowing B-side businesses to reduce costs and improve viscosity, improve the model; Fifth, the best shopping is like getting things at home, the best settlement is to forget the settlement.
In addition Chen Haibo believe that the future retail pattern must be online + smart retail accounted for a major part of the traditional retail may account for only about 10%.
In the process of retail upgrade, Chen Haibo divided the existing unattended retail technology into four genres:
First, IoT genre, RFID tag affixed to the radio, the front desk no one, but the background has increased.
Second, the Internet genres, mobile scan sweep, had to go to the store holding money can buy, now do not take the phone seems to do anything, scan code to enter the door, rely on their own credit code scan, we think this is not spending Want it.
Third, the combination of Internet of things and Internet genres. For example, Amoy coffee, the ordinary physical store three or four-step shopping process expanded to a dozen steps, is not like the consumer is questionable.
Fourth, artificial intelligence genre. They think that in the future stores should be viable and have their own brains to complete retail based on the accurate identification and analysis of users, products, needs and habits.
Deep blue technology CEO Chen Haibo
The following is a speech record:
What is the real future of retail? Last month, 25 we have opened a artificial intelligence to change the retail conference, we think the Internet era is over, the arrival of artificial intelligence, we want to use artificial intelligence technology to change the retail market is used Good artificial intelligence business.
First, the new retail changes and trends
What is the new retail? We think the real retail pain point is the "two highs and one low," the rent increase and the decline in gross profit, the real retail pain can not be solved with artificial intelligence technology? This is worth trying, electricity supplier is already a tradition Retail, retail unmanned, intelligent is a rigid trend.
What is the future of retail? This involves two lines of dispute: the e-commerce business that the future is the era of Internet big data, but we believe that the future is the era of artificial intelligence, the Internet, big data is the foundation of artificial intelligence era, like air and Sunshine, it is essential, but it can not save your life, if the future is the artificial intelligence era, we should use artificial intelligence technology to solve the problem, we think no matter what the new retail interpretation, should and must face the future, full of intelligence Upgrade.
So, our suggestion is smart new retail, we want to redefine the new retail with artificial intelligence.
First of all, we have to redefine the word "smart". The term "smart" has been abused for some time. Before the stairs went up, the light of the corridor turned on and the smart lighting was called. In fact, this is not called Intelligent, all based on the implementation of the program command is not called smart, if you go home to open the curtains on the curtains, this is not smart, but if your house to see you with a girlfriend to go home, it adjusts the lighting is very romantic, Very soft, this is called intelligence.
Because now the world has entered the era of artificial intelligence, so here I want to redefine the word "smart", below I say "smart" refers to artificial intelligence.
The current status of smart retail development, the world and China are relatively poor, we think that if only self-checkout machine is not smart retail, but by customers rely on credit checkout is not called smart retail, traditional self-service machine we do not think shopping is the original scene , Shopping is to get the goods, choose the goods and then pay the money. Of course, there are also open-door freezers using RFID tags on the market today. RFID was born in the 1930s. The cost of this item, combined with the manual labor of pasting a piece of merchandise, we found it too puzzling and there were so many non-friendly media that metal , Liquid, aluminum foil ranging from packaging are not recognized or the recognition rate is very low, these obvious technical defects for retail, but also to allow customers to checkout, this model future worrying.
During the retail upgrade, we found several schools:
First, IoT genre, RFID tag affixed to the radio, the front desk no one, but the background has increased.
Second, the Internet genres, mobile scan sweep, had to go to the store holding money can buy, now do not take the phone seems to do anything, scan code to enter the door, rely on their own credit code scan, we think this is not spending Want it.
Third, the combination of Internet of things and Internet genres. For example, Amoy coffee, the ordinary physical store three or four-step shopping process expanded to a dozen steps, is not like the consumer is questionable.
Fourth, artificial intelligence genre. As we carry a single banner, we believe that the future of shops should be living, have their own brains, can be based on the precise identification and analysis of users, products, needs and habits to complete the retail.
IoT genre of goods to paste a lot of RF tags, in fact, it is better to use self-checkout more appropriate. If the products have to be pasted one by one, how to ask each of them to cooperate so as not to tear it apart, and we think obvious technical defects lead to obvious pattern defects.
Internet genres, all based on credit, we scan code into the store, sweep their own commodity checkout, in fact, you can take it away.
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