Microsoft CEO Nadella: Chat Robots Enter the Insurance Industry

Recently, Microsoft CEO Satya Nadella’s “I suggest that you can pay attention to the application of chat robots in the insurance industry” is full of information. While saying that you want to maintain mystery, you disclose this information while also emphasizing the information. It is emphasized that Microsoft is currently working with many customers and believes their technology will be used in many industries. When it comes to the insurance industry, people think of a large number of customer service personnel. According to industry insiders, the insurance industry will conduct pre-concentrated training for customer service personnel, which has higher requirements for language expression ability and industry speech skills. Nadella stated at the "Fintech Ideas Festival" conference in San Francisco that chat robots have a good natural language understanding and can be applied to sales, customer service and other fields.
Of course, robotic customer service is not new. Jingdong’s JIMI intelligent customer service robot has served more than 100 million users in the past three years, and JIMI can complete the technology through natural language processing, deep neural networks, machine learning, and user portraits. All-weather, unlimited user service. I do not know JIMI standard Microsoft's chat robots barely weak? It is just that Nadela did not do more than elaborate problems. We have no way to deepen the comparison.


However, Nadella stated that Microsoft's goal is to realize the commercialization of speech recognition, computer vision, and text understanding. It is worth mentioning that Microsoft allows developers to use their own machine learning tools and is committed to promoting the intelligence of many industries. process. Nowadays, in many industries, when artificial intelligence is used as the standard for industrial upgrading, Nadela starts with the relationship between chatbots and the insurance industry and then outlines the layout of Microsoft's artificial intelligence. It can be seen that Microsoft will focus its attention on various fields and provide technical support. The form of incitement to the consumer market is self-evident.

On-Grid Solar Power System

Solar System,Solar Generator,Solar Power System

Shinehui Technology Co., Ltd. , http://www.gdsolarpanel.com